Search

frequently asked questions



Having to repair or replace your roof is never fun, and often stressful. That's why at Willow Ash Roofing we strive to educate consumers on how the process goes, what is involved in the process, and just who you will be working with.


Q 1: Are you a certified roofing contractor?

A1: Yes! We are a GAF Certified Roofing Contractor (CE21493).


Q2: Do you carry insurance?

A2: Willow Ash Roofing does hold insurance for up to $2M. We are also state licensed and bonded for your protection!


Q3: Will you work with my insurance company?

A3: Yes! We work with many insurance providers such as State Farm, USAA, Allstate, Nationwide, Liberty Mutual, Frontline, Amica, Hartford, and many others.


Q4: Do you accept payment plans?

A4: We do accept payment plans, and make it easy to set one up!


Q5: Are you certified by the BBB?

A5: Yes, we are certified by the Better Business Buruea and have an A+ rating.


Q6: Do you work with Owens Corning products?

A6: We do work with Owens Corning products. In fact, we are an Ownes Corning Preferred Contractor.


Q7: Do you install green roofs?

A7: Yes, we are a GAF Certified Green Roofer!


Q8: Do you work on roof repairs or only roof replacements?

A8: We are happy to do roof repairs when the whole roof is not in need of being replaced! Roof repairs are a great way to keep your home safe and keep the elements out while expanding the life of your roof.


Q9: How long does it take to get my roof replaced?

A9: If everything goes accordingly to schedule, it can take around two weeks to go through the process of inspecting the roof, ordering materials, replacing an entire roof, and cleanup. However, it typically only takes two days to replace the roof itself.


Q10: How long does it take to get roof repairs done?

A10: Roof repairs can often be done the same day the call is made.

Locally Owned.

Family Operated.

Tel: (843) 557-7663

Hours: 9:00- 6:00

1204 Palm Blvd., Suite B Isle of Palms, SC 29451

  • Black Facebook Icon
  • Instagram
  • Black Twitter Icon
  • Black LinkedIn Icon
  • Black Yelp Icon

 South Carolina Roofing Service Areas

Awendaw | Charleston | Folly Beach | Isle Of Palms | Mount Pleasant | Sullivans Island | Seabrook Island | Kiawah Island | James Island  Johns Island | West Ashley | Daniel Island | Murrells Inlet | Myrtle Beach

(843) 557-7663